Access Statement for Ravensclough Holiday Cottage


Introduction

Ravensclough Holiday Cottage is a recently refurbished self catering cottage nestled in woodland on the edge of Delamere Forest and is an ideal spot for walkers, cyclists, horse riders and all who enjoy the outdoors. Please find details of the provision of accessible facilities in the information provided below.
 
Pre-Arrival

• Bookings and enquiries can be made via email, the website or by phone.
• There is a train station and a bus stop about 1 mile from the cottage. The trains run hourly between Manchester and Chester and the bus service is to Northwich and Chester. Timetables of these services can be found in the cottage.
• The nearest town is Northwich which is a 15 min drive from the cottage and can also be reached by bus or train.
• We can arrange for shopping/provisions to be delivered on arrival.
• There are 3 RADAR toilets in Northwich: Applemarket Street, Leicester Street and 'Penny Black' Witton Street [trading hours only]
• Ravensclough Holiday Cottage is only suitable for guests with mobility impairment/visual/hearing impairment who are accompanied [to ensure the safety of the guest]
 
Arrival & Car Parking Facilities

• There is parking available for 2 cars at the front of the cottage on a gravel surface.
• Guests will be met by the concierge who will provide you with the keys to the cottage and answer any questions you might have regarding instructions, directions to local ammenities etc and provide guests with a familiarisation tour.
• A dog bowl is provided.
• The route from the car park to the front entrance is on gravel and there are 3 steps leading up to the front door and there is an external light. The rear entrance can be accessed by a flagged pathway.
 
Main Entrance, Reception & Ticketing Area

• A familiarisation tour is offered by the concierge.
 
Public Areas - Hall, Stairs, Landing, Corridors etc

• There are varnished floorboards in the living room, bedrooms, bathroom and landing. The stairs are carpeted. There is a handrail on the stairway. The entrance, pantry and the dining room have quarry tiles and the kitchen floor is lino. There are rugs and mats in all rooms.
• Assistance dogs can go anywhere in the property, other pet dogs are restricted to the ground floor area. The garden is fenced to aid dog safety.  Pet owners are asked to toilet pets off the premises.
 
Public Areas - Sitting room, lounges, lobbies etc

• Lighting is operated by dimmer switch.
 
Public WCs

• The bathroom is located on the first floor.
• There are shelves, a towel rail and door hooks provided.
 
Restaurant / Dining Room, Bar & Bar area, Take Away & Cafe

• Not applicable
 
Laundry

• A washing machine [with instruction manual] is available in the kitchen.
• A clothes airer can be found in the boiler room along with clothes pegs for the washing line in the garden.
 
Shop

• Not applicable.
 
Treatment room/s

• Not applicable.
 
Leisure Facilities

• Not applicable.
 
Outdoor Facilities

• There are 2 benches provided and a table with 4 chairs. 
• There is a well stocked lawned garden and patio/ BBQ area.
• There are 2 external lights, one at the front of the property and one to the rear of the property.
 
Conference & Meeting Rooms, Banqueting

• Not applicable.
 
Clubs & Entertainment

• Not applicable.
 
Bedrooms & Sleeping Areas

• There are bed side lights and the main light is operated by a dimmer switch in both bedrooms.
• Both bedrooms are located on the first floor of the cottage. [there is a sofabed in the living room].
• There are double beds in both rooms.
 
Bathroom, Shower-room & WC [Ensuite or Shared]

• Not applicable.
 
Self-Catering Kitchen

• The kitchen is located on the ground floor at the rear of the property.
• There are instruction manuals for all of the equipment in the cottage.
 
Caravans, Holiday Homes & Twin Units

• Not applicable
 
Touring Facilities (Holiday Parks)

• Not applicable
 
Boats - Narrow Boat, Cruiser & Hotel Boat

• Not applicable.
 
Attractions (Displays, exhibits, rides etc.)

• Not applicable.
 
Grounds and Gardens

• Not applicable.
 
Additional Information

• We aim to continually improve our sevices and accessibilty and welcome any suggestions to help us in our quest
 
Address:  Ravensclough Holiday Cottage
  Waste Lane
  Cuddington
  Cheshire
  CW8 2TD
 
Telephone:  07977298991 / 01606301793
 
Email:  karen@ravenscloughholidaycottage.co.uk
 
Website:  www.ravenscloughholidaycottage.co.uk
 
Future Plans

• A wood burner will be installed in the living room by January 2010.
• A flashing light system will be added to the smoke alarm by December 2009.
• alternative format information available ie braille, large print etc by December 2009.
• 
 
Contact Telephone and Email Address

We welcome your feedback to help us continually improve if you have any comments please phone 07977298991 or email karen@ravenscloughholidaycottage.co.uk